Careers at Retire Australia
Manager - Commercial Operations

Brisbane Support Office  
Employment Type:
FP - Full-Time Permanent  
Chief Operation Officer

RetireAustralia is the largest private owner and operator of Retirement Villages in Australia. Our purpose is to serve our residents and customers and be the best retirement community owner, operator and care services provider for older Australians. RetireAustralia currently operates a portfolio of 27 established villages throughout New South Wales, Queensland and South Australia.

About the role

We are currently recruiting for an experienced and motivated Commercial Operations Manager to join our team based in the Brisbane CBD. It is an exciting opportunity to be an integral part of RetireAustralia’s change process, and contribute to the future success of our business. Reporting to the Chief Operating Officer, you will work within the operations of RetireAustralia and in partnership with the Finance team to establish a commercial performance framework, set targets and implement a management framework to empower and influence outcomes. You will have a passion for building strong relationships with key stakeholders and become an effective member of our Senior Leadership Team. It will be important to have effective communication skills in order to achieve commercial success. You will be predominately responsible for:

  • Compiling the commercial performance reporting to be presented to operational leaders.
  • Establishing performance targets for the villages under direction of the Executive Leadership Team and in accordance with Board approved targets
  • Liaising with stakeholders across the business to ensure established targets and performance reports are understood
  • Host monthly meetings on performance against targets
  • Generating traffic-light reports for the Executive Leadership Team and Board
  • Raising performance risks to the Executive Leadership Team
  • Establishing strategies to improve performance with internal stakeholders
  • Performing in asset reviews based on village performance

About you

You will have strong experience working within the operations of a business having successfully established performance targets and management frameworks. You must be comfortable working within complex business models and have the ability to influence stakeholders to drive performance results. You will have excellent communication and the skills required to build relationships across all levels within our business from Village Managers through to the Executive Leadership Team. Ideally you will have had exposure to the Retirement Industry with strong knowledge of the Home Care sector, however it is essential to have a genuine passion for our business. You will also have the following:

  • Tertiary qualifications in Finance or Commercial
  • You will ideally hold the qualifications of CPA, CA or CFA
  • Proven ability to develop strong working relationships within a group and within a Senior Leadership Team
  • A valid National Police Check or ability to obtain one prior to commencement

If you are looking for the opportunity to develop a career and contribute to the success of RetireAustralia and the satisfaction of our residents, please ‘apply’ below.

 “As part of the application process you will be required to provide personal information to RetireAustralia and our privacy policy can be found on our website. You will also be required to provide proof of right to work in Australia, participate in medical testing, verification of identification and qualifications”.