Careers at Retire Australia
Receptionist - Belrose Country Club

Location:
Belrose Country Club  
Employment Type:
PP - Part-time Permanent  
Department:
VM - Belrose Country Club Village Operations

RetireAustralia is the largest private owner and operator of Retirement Villages in Australia. Our purpose is to serve our residents and customers and be the best retirement community owner, operator and care services provider for older Australians. RetireAustralia currently operates a portfolio of 27 established villages throughout New South Wales, Queensland and South Australia.

About the role

 We are currently looking for a driven and customer service focused team member within RetireAustralia to join our Village as a part-time Receptionist/Administration Assistant. You will be an integral part of Belrose Country Club life, providing our residents with the highest quality of service. You will report directly to the Village Manager and will actively be involved in:

 General administration such as mail, typing, filing, scanning, faxing, upkeep of records in relevant systems;

  • Greet all visitors and notify staff of the arrival of appointments, ensuring all visitors experience a corporate and professional environment;
  • Assisting with general enquiries and requests from residents and visitors;
  • Answering calls, directing incoming calls, taking detailed messages and delivering to staff in a timely manner;
  • Coordinate stock ordering for stationery, office and kitchen supplies;
  • Processing and receipting of payments for residents;
  • Entering meals and payments into accounting software
  • Petty cash management and banking where required;
  • Maintaining service provider and contractor information;
  • Assisting with HSIE documentation
  • Other duties as directed by the Village Manager
  • Taking bookings for village activities, maintaining records of payments; and
  • Ensure the reception area, meeting rooms, bathroom, kitchen and common areas are kept clean, neat, tidy and professional at all times; and
  • Maintaining a duty of care for all employees, visitors and residents by following company Workplace Health and Safety policies and procedures at all times;

 About you

You will be someone who is looking for the next step in their career and wanting to develop within RetireAustralia. It will be important that you uphold RetireAustralia’s values and have a passion for the retirement industry. The position will also require you to have a strong attention to detail and excellent communication skills.