Careers at Retire Australia
Case Manager - Home Care (Non Clinical) SA

Location:
SA Support Office  
Employment Type:
PP - Part-time Permanent  
Department:
Regional Care South Australia

RetireAustralia is the largest private owner and operator of Retirement Villages in Australia. Our purpose is to serve our residents and customers, be the best retirement community owner, operator, and care services provider for older Australians. RetireAustralia currently operates a portfolio of 27 established villages throughout New South Wales, Queensland and South Australia.

About the Role

RetireAustralia is seeking a Non-Clinical Case Manager who has a passion for the Aged Care industry to join our team on a part-time basis. As an organisation, we are customer focused and aim to place our residents at the centre of every decision we make. It is an opportunity to join an organisation that is going through rapid growth and contribute to the lives of others.

Reporting to the Regional Manager - Care, your main duties will include:

  • Ability to maintain a case load, using a holistic approach to case and service coordination
  • Handle and manage complaints
  • Oversee customers receiving care
  • Mentor and direct front-line workers

About you

You will be someone who is driven and passionate about making a difference in the lives’; of others. A background in home care service delivery and home care funding will be essential in the position. We are looking for an individual who can build strong relationships with key stakeholders and has the ability to implement innovative problem-solving strategies. Applicants who have Case Management qualification with retirement industry experience will be highly desirable.

If you are looking for a rewarding role within a rapidly growing industry, please ‘apply’.

If you are successful in this role a current National Police Check, First Aid Certificate, drivers licence and reliable motor vehicle are additional requirements; you will also be required to undergo medical and background checking.