Careers at Retire Australia
Care Scheduler and Administration Assistant

Location:
SA Support Office  
Employment Type:
FP - Full-Time Permanent  
Department:
Regional Care South Australia

RetireAustralia is the largest private owner and operator of Retirement Villages in Australia. Our purpose is to serve our residents and customers and be the best retirement community owner, operator and care services provider for older Australians. RetireAustralia currently operates a portfolio of 27 established villages throughout New South Wales, Queensland and South Australia.

About the role

 

We are currently recruiting for an experienced and motivated Care Scheduler and Administration Assistant on a permanent basis to join our Adelaide team. This position is integral as part of developing RetireAustralia to become one of the leaders in the industry, placing our residents at the centre of everything we do. You will be responsible for providing exceptional customer service and administration support in a respectful and professional manner, maintaining privacy, respect and dignity at all times. This will include, however not be limited to;

  • Coordinate and manage the allocation of staff to client services;
  • Maximise the efficient delivery of services to our clients with a focus on a client centred approach;
  • Answering calls, directing incoming calls, taking detailed messages and delivering to staff in a timely manner;
  • Organising incoming and outgoing mail and courier services, keeping thorough and accurate records;
  • Coordinate stock ordering for stationery, office and kitchen supplies;
  • Petty cash management and banking where required;
  • Maintaining service provider and contractor information;
  • Ensure the reception area, meeting rooms, bathroom, kitchen and common areas are kept clean, neat, tidy and professional at all times; and
  • Maintaining a duty of care for all employees, visitors and residents by following company Workplace Health and Safety policies and procedures at all times; 

About you

You will have a genuine interest in the retirement industry and find working with seniors a rewarding experience. You must be passionate about customer service and enjoy supporting others in reaching their goals and to continue to live independently. To be successful you will have the following:

  • Experience in the rostering/scheduling of community visits  
  • Experience in accounts payable advantageous
  • Well-developed verbal communication and interpersonal skills with a well presented, cheerful and positive disposition;
  • Ability to work both autonomously and within a team environment;
  • A current Drivers Licence;
  • Moderate ability in word processing, spread sheeting, database applications and basic financial systems; and
  • The ability to demonstrate a high degree of confidentiality and to exercise sound judgement, flexibility, sensitivity and accuracy as you carry out your duties.

 

If you are looking for the opportunity to develop a career and contribute to the success of RetireAustralia and the satisfaction of our residents, please ‘apply’ below.

 “As part of the application process you will be required to provide personal information to RetireAustralia and our privacy policy can be found on our website.  You will also be required to provide proof of right to work in Australia, participate in medical testing, verification of identification and qualifications”.